Privacy Policy

Last Updated: March 5, 2025

At Totalserhop, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (www.totalserhop.shop) and make a purchase.

1. Information We Collect

We collect the following types of information when you interact with our website:

• Personal Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Payment details are processed securely by third-party payment providers; we do not store your card details.
• Device & Usage Information: IP address, browser type, pages visited, and interactions with our website for analytics and security purposes.

2. How We Use Your Information

We use the information collected to:

• Process and fulfill orders, including shipping and customer support.
• Send order confirmations, updates, and promotional emails (you can opt-out anytime).
• Improve website functionality and user experience.
• Prevent fraudulent activities and ensure website security.

3. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share it with:

• Service Providers: Payment processors, shipping partners, and customer support tools to fulfill orders.
• Legal Requirements: If required by law, we may disclose information to comply with regulations or legal processes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, track site performance, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement security measures to protect your data, but no method of transmission over the internet is 100% secure. You are responsible for keeping your account credentials safe.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request data portability or restriction of processing.

To exercise your rights, contact us at support@totalserhop.shop.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our site means you accept these changes.

For questions or concerns, contact us at support@totalserhop.shop.

By using our website, you agree to this Privacy Policy. Thank you for trusting Totalserhop.